The keyboard does not work

The keyboard does not work

■ Make sure that the keyboard cable is plugged in correctly. For more information, see the poster that came with your computer.

■ Remove all extension cables and switch boxes.

■ Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.

■ Try a keyboard that you know works to make sure that the keyboard port works.

■ Reinstall the keyboard device driver.

A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure”

error message

■ Make sure that nothing is resting on the keyboard.

■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your computer.

Liquid spilled in the keyboard

If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

The computer does not recognize a disc or the CD or DVD drive

■ Make sure that the disc label is facing up, then try again.

■ Try a different disc. Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive.

■ Your computer may be experiencing some temporary memory problems. Shut down and restart your computer.

■ Some music CDs have copy protection software. You may not be able to play these CDs on your computer.

■ Clean the disc. For more information, see “Cleaning CDs or DVDs”.

■ Restart your computer, then enter the BIOS Setup utility by pressing and holding F1 while your computer restarts. Make sure that the IDE controllers are enabled.

■ Make sure that the drive is configured correctly by following the instructions in the drive documentation.

■ Reinstall the device driver.